Terms and conditions
1. Owner Identification
In compliance with current regulations, the owner of this online store is:
- Owner: PawBall
- Tax ID: 48031515V
- Address: Pizarro 125, 08302 Mataro
- Email: realpawball@gmail.com
2. Purpose
These terms regulate the access, browsing, and use of this website, as well as the purchase of products offered through it.
By placing an order, the user accepts these conditions.
3. Products
The products offered are described with the greatest possible accuracy.
However, there may be slight variations in colors, design, or presentation due to manufacturing or on-screen display.
4. Prices
- All prices are indicated in the currency of each country.
- Prices may change at any time.
- The applicable price will be the one shown at the time of purchase.
5. Purchase Process
The user must:
- Select the product.
- Enter shipping and payment details.
- Confirm the order.
After purchase, you will receive a confirmation email.
6. Payments
We accept secure payment methods through external platforms.
We do not directly store bank or card details.
7. Shipping
Shipments are made according to our Shipping Policy.
Delivery times are estimates and may be affected by external factors.
8. Availability
All orders are subject to product availability.
In case of any issue, the customer will be informed and a solution will be offered (refund or alternative).
9. Customer Responsibility
The customer agrees to:
- Provide truthful and complete data.
- Review the shipping address.
- Make appropriate use of the website.
We are not responsible for errors resulting from incorrect data.
10. Returns and Refunds
Returns are governed by our Returns Policy.
Returns due to a change of mind are not accepted unless explicitly stated.
11. Intellectual Property
All website content (texts, images, design, brand) is protected by intellectual property rights.
Its use without authorization is prohibited.
12. Limitation of Liability
We are not responsible for:
- Shipping delays due to external causes.
- Problems arising from improper use of the product.
- Web service interruptions.
13. Data Protection
The processing of personal data is governed by our Privacy Policy, in accordance with the General Data Protection Regulation and the Organic Law on Data Protection and Guarantee of Digital Rights.
14. Applicable Legislation
These terms are governed by Spanish law.
In case of conflict, the parties will submit to the courts and tribunals of the consumer's domicile.
15. Modifications
We reserve the right to modify these terms at any time.
The applicable conditions will be those in force at the time of purchase.