Shipping & Delivery
🌍 Shipping
We ship to Spain and most international countries.
We work with different logistics operators to ensure your order arrives safely and efficiently.
⏱️ Processing time
All orders are processed within 1 to 3 business days from payment confirmation.
During periods of high demand, this timeframe may be extended slightly.
📦 Estimated delivery times
- Spain: 5 to 10 business days
- Europe: 7 to 12 business days
- International: 7 to 15 business days
💡 These are estimated times and may vary due to external factors.
⚠️ Possible delays
As these are international shipments, delays beyond our control may occur, such as:
- Customs processes
- Logistical issues
- High demand during specific seasons
In these cases, we cannot guarantee exact delivery times.
📍 Order tracking
Once shipped, you will receive a tracking number to check the status of your order at any time.
📬 Shipping address
It is the customer's responsibility to ensure that the address provided is correct and complete.
We are not responsible for undelivered orders due to address errors.
📦 Uncompleted deliveries
If an order cannot be delivered due to reasons beyond our control (incorrect address, repeated absence, failure to collect, etc.):
- The order may be returned to the warehouse
- The customer will be responsible for re-shipping costs
🧾 Customs and taxes
For international shipments, customs fees or taxes may apply depending on the destination country.
These costs are borne by the customer.
🐾 Important note
We strive to ensure every order arrives as quickly as possible, but shipping times are estimates and do not constitute an absolute guarantee.